Entourage, Exchange, and a Proxy
Entourage, Exchange Server, Proxy
Our network uses a proxy server... I have my mac set up to use that proxy, with all the appropriate IP addresses and servers in the exception list. Recently, we migrated to different exchange servers, and I updated the server details in Exchange appropriately. I immediately started having problems with Entourage--sometimes it wouldn’t send an email (would give me an error and put the message in my drafts folder--resending the message would work.) Sometimes it wouldn’t receive new emails unless I quit Entourage and started it back up again. Our IT department doesn’t officially support Mac, so their answer to me was to use Citrix to check my email. That works, of course, but it’s a pain dealing with attachments, and I really like Entourage 2008.
I’m not sure why it took me so long to think of this, but it finally dawned on me to add the three servers (Exchange server, public folders server, and LDAP server) to the proxy exception list in my Mac’s network settings. So far, it seems to have fixed the problem.
It seems like that should’ve been obvious to me, but it wasn’t, so I’m posting this just in case it wasn’t immediately obvious to someone else dealing with the same Exchange/Entourage headaches.